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Product Support
Wedgelock prides itself on providing world-class attachments with product and customer support to match.

If you have a query or issue regarding any one of the Wedgelock products, call or send us an email.

In New Zealand: 0800 424 482
In the United States:    888 418 3311
In Australia:    03 8769 6666
In the United Kingdom:    0 1603 403 099
In the United States::    800-CASCADE (227-2233)
Rest of World: +64 4 526 3901
Email: info@wedgelock.com


Wedgelock Warranty

Wedgelock products are built to last. Manufactured from high quality materials and to the highest standards, all Wedgelock Quick Couplers are warranted to be free from defects in material and workmanship for the first 12 months from the date of delivery and/or 2000 machine hours, whichever comes first. Wedgelock warrants all other Wedgelock-manufactured attachments or parts for a period of 6 months (180 days) or 1000 service hours, whichever occurs first.

Contact us immediately regarding any potential Warranty claim. To expedite the approval process, please ensure you follow the Warranty Claim Procedure outlined here. As a minimum, the following is required:
  • Product Make/Model and Serial Number
  • Date of purchase and/or Purchase Order or Invoice number
  • Description of problem
  • Supporting photos and any other relevant documentation
Please note that Warranty work is subject to prior approval by Wedgelock or its approved representative. Any repairs undertaken without such approval are carried at the customer's own risk and expense and may render any Warranty claim invalid.

To view the Wedgelock Warranty click here if you are a customer in New Zealand or elsewhere in the world.

To submit a Warranty Claim, fax or send a completed Warranty Claim Form with supporting documentation to Wedgelock. Address details are provided on the Warranty Claim Form.

» Wedgelock Warranty Claim Form (Online Version)

PDF Wedgelock Warranty Claim Form (PDF Version)


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NEW ZEALAND
Toll-free: 0800 424 482
Tel: +64 4 526 3901
Fax: +64 4 526 3902
nzinfo@wedgelock.com
UNITED STATES
Cascade Corporation
Toll-free: 800-CASCADE (227-2233)
Tel: 503-669-6300
Tel: 503-669-6300
www.WedgelockUSA.com
REST OF WORLD
Tel: +64 4 526 3901
Fax: +64 4 526 3902
info@wedgelock.com
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